Privacy policy

1. Introduction

This privacy policy applies to My Stories, operating on Shopify stores. It describes how we collect, use, and handle your data when you install and use My Stories on your Shopify store.

2. Information Collected

Frontend (End User Interaction):

No personal or behavioral data is collected from the end users who interact with Stories on Product Pages on Shopify stores.

Backend (Shop Owner Interaction):

• Analytics: We collect anonymized analytics data to understand how our app is used within the Shopify back office. This data is collected through Google Analytics, Hotjar, and Heap Analytics and is stored and protected by these third-party services. The collected data is anonymized and cannot be linked to any individual store owner.
• Video Storage: Videos uploaded via My Stories are stored on Shopify's Content Delivery Network (CDN), ensuring secure and efficient delivery of content worldwide.

3. Use of Collected Information

The analytics data collected from the Shopify back office is solely for the purpose of enhancing the app's performance and addressing the needs of the shop owners. The data is processed and stored by the following third-party analytics services:

• Google Analytics
• Hotjar
• Heap Analytics

These services are responsible for protecting your data, and we ensure that all data collected is anonymized and cannot be used to personally identify any shop owner.

4. Data Protection

We are committed to protecting your data. The third-party analytics services we use are selected for their adherence to strict data protection standards.

5. Third-Party Data Sharing

We do not share any collected data with third parties other than the aforementioned analytics providers.

6. Your Data Rights

You have the right to access, modify, or delete your personal information. To exercise these rights, please contact us at thibault@growthfamily.com.

7. Changes to This Privacy Policy

We reserve the right to modify this privacy policy at any time. Changes will be posted on our app page, and you are advised to review this privacy policy periodically.